Awesome Title

Managing and aligning the HR function internationally for global corporate success

Service centre HR

The benefits:

Discover ways to position the HR department as a service-oriented business partner. Using specific tools you will increase the value added by HR to your company’s success.

Topics:

Defining an appropriate service-centre model
How to optimise your services in response to client needs
Definition of service levels and agreements with customers
How to establish pricing
Developing marketing activities
The HR balanced scorecard
Wise outsourcing of services